Credit & Sample Policy

Credit Policy

We accept American Express, MasterCard, VISA and Discover credit cards.  Upon approval, we also accept company checks.  If you wish to make purchases on account, please contact, or fill out the Contact Us form on our website, and request a credit application.  Invoices on account are billed on credit terms of Net 15 days.  First time customers are required to prepay their first order.


Sample Policy

We are happy to provide complimentary samples of our products to our current and prospective customers for quality evaluation.  We reserve the right to decline or question what we feel may be questionable/non-business sample requests.  We limit sample requests to one sample per product, and five total samples per sample order.  If requesting a sample for shipment outside the contiguous United States, please provide us with your UPS or FedEx International Shipping Account number to ensure that all applicable duties and freight are paid. A $10 foreign document charge may also apply.


Sales Tax Policy

We only charge sales tax on shipments to locations in the state of Illinois.  If you are a tax-exempt organization in Illinois and wish to conduct business with us, please email your tax exempt credentials to before placing your first order so that we can properly flag your account as tax exempt.